Introduction

At Rappelz-Zefir Private Server, accessible from www.rzze.online, one of our main priorities is the management and protection of data necessary for the operation and development of the project.

We (hereinafter — "We" or "Us"), the administration of the private Rappelz game server (hereinafter — the "Service"), develop and manage the gameplay. By creating an account and using our Service, you fully and unconditionally agree to this Privacy Policy. This Privacy Policy describes:

- The information we collect
- How we use and with whom we share such information
- The terms you accept by using our Service
- How we protect the information we store about you

Information We Collect

When you use the Rappelz-Zefir Service, you gain access to its online community and grant Rappelz-Zefir access to certain information from your profile, as well as agree to our collection, storage, and use of all information you provide or that is collected during your use of the Service. You acknowledge that your use of our Service signifies your full and unconditional agreement to all aspects of data collection and use described in this Policy.

Information We Collect Directly From You

When you interact with the Service at https://www.rzze.online or any Rappelz-Zefir owned website, we may collect and store information directly from you.

Registration Information

To create an account or profile within the Service, you may be required to provide the following information: your age or birthday (for age verification); your e-mail address; a password and other information that helps Us confirm your identity and access to your account. We may also offer you the option to complete a user profile that is visible to other Rappelz-Zefir users. Your user profile may include: a profile image; one or more game username(s); and a Rappelz-Zefir user ID number that is created by Rappelz-Zefir and used to identify your profile.

Donation Information

Since our project is supported by voluntary donations for its development, we may receive transaction information (including, but not limited to, login, email address, payment confirmation, and other data provided by the payment system) from third-party payment systems (e.g., PayPal, UnitPay, etc.). This information is strictly necessary for the purpose of awarding in-game incentives (Donation Points - DP). We do not collect or store your sensitive payment information (e.g., credit card details) directly. All donations are processed exclusively by your chosen payment system. You acknowledge that by making a donation, you provide this data to a third-party payment system at your own risk, and their privacy policy governs the collection and use of that data.

Customer Support Correspondence

When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game play or activity on the Service, and your username or ID number. We will also store the correspondence and any information contained within. This information may be used to resolve disputes, investigate violations, improve service quality, and protect our rights and interests.

Information about Players and Gameplay

To provide a richer gameplay experience, social interaction, and to maintain order on the server, we collect information about your play and interaction with other players. The bulk of this information is collected and stored through the use of Log Files, which are files on our web servers that record actions taken on our games and websites. This data may include, but is not limited to, login/logout times, in-game achievements, items used, interactions with other players, and actions that may violate our Terms of Service or server rules. You agree that we have the right to use this data for analysis, monitoring, and suppression of any dishonest or rule-breaking actions.

Communications Features

You may be able to take part in certain activities on our websites or games that give you the opportunity to communicate or share information not just with Rappelz-Zefir, but also with other users of our Service. These include: Participating in player forums and message boards, posting public comments to other users' profiles or gameboards, sending private messages or invitations to other users, either directly on our websites or to their e-mail accounts, chat with other users, posting web links.

We may record, store, and analyze archives of these communications on Rappelz-Zefir's servers to protect the safety and well-being of our users and Rappelz-Zefir's rights and property in connection with the Service. You unconditionally acknowledge and consent to the recording, storage, and use of such communications for these purposes, including, but not limited to, their use in the event of an investigation into Service rule violations.

Cookies and Automated Information Collection

When you access the Service, We collect certain technical information in order to (i) analyze the usage of our sites and services; (ii) provide a more personalized experience; and (iii) manage advertising (if applicable). We and service providers acting on our behalf, such as Google Analytics, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information. In some cases, We will associate this information with your user ID number for our internal use. We may also employ other technologies including (i) web beacons, which allow Us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow Us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites; and (iii) local shared objects also known as flash cookies, which help Us to prevent fraud, remember your in-game preferences and speed up load times. You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. To learn more about and manage flash cookies you can visit adobe.com and make changes at the privacy settings panel. If you disable cookies, you may lose some of the features and functionality of playing our games, as Rappelz-Zefir cookies are necessary to track and enhance your game activities. Please note that companies delivering advertisements in our games or on our websites may also use cookies or other technologies, and those practices are subject to their own policies, for which we are not responsible.

Other Sources

We may collect or receive information from other sources including (i) other Rappelz-Zefir users who choose to upload their email contacts; and (ii) third party information providers. This information will be used to supplement your profile - primarily to help you and your friends connect. It will be combined with other information We collect, and your use of the Service signifies your consent to such collection and combination of data.

How We Use the Information We Collect

In general, We collect, store and use your information to provide you with a safe, smooth, efficient, fun, and customized experience, as well as to protect our interests, the interests of other users, and the Service. You give your explicit consent for such use of information. For example, We may use information collected from you in any one or more of the following ways:
- To create your game accounts and allow play of our games
- To identify and suggest connections with other Rappelz-Zefir users (friends functionality, etc.)
- To enable user-to-user communications
- To provide technical support and respond to user inquiries
- To prevent fraud, any potentially illegal or dishonest activities, identify and suppress violations, and enforce our Terms of Service and server rules.
- To deliver and target advertising (if applicable), regardless of whether you have provided separate consent for direct marketing.
- To notify users of in-game updates, project news, changes, and promotional offers (e.g., email newsletters).
- To provide in-game leaderboards and promote in-game player achievements
- To solicit input and feedback to improve Rappelz-Zefir products and services and customize your user experience
- To inform users about new products or promotional offers
- To engage in commonly accepted practices, such as contacting you by e-mail

Sharing of Your Information

You agree that We may share your information with third parties, that is parties other than the Rappelz-Zefir administration, in the following circumstances:

Third-Party Service Providers

We will provide your information to third-party companies to perform services on our behalf, including, but not limited to, payment processing, data analysis, e-mail delivery, hosting services, customer service and to assist Us in our marketing efforts. You acknowledge that we may transfer necessary information to these providers to ensure the functioning of the Service. While We direct all such third-party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on Rappelz-Zefir's behalf, you acknowledge that we are not responsible for their own privacy policies or actions.

Advertising of Third-Party Products and Services

You agree that We may share (i) aggregated information (information about you and other users collectively, but not specifically identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Service and on the websites of third parties. We may also allow advertisers to collect these types of information within the Service and they may share it with Us. Advertisers may collect this information through the use of tracking technologies like browser cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). You acknowledge and agree that our collection, use, and disclosure of anonymous or aggregated information are not subject to any of the restrictions in this Privacy Policy.

Offer Walls

Our game service or donation pages may display an "offer wall" that is hosted by an offer wall provider. The offer wall allows third-party advertisers to provide in-game currency (DP) to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These are not offers made by Rappelz-Zefir, but rather offers by third-party providers for which Rappelz-Zefir is not responsible. These offers may be displayed to you based on certain technical information, such as your geographic area or anonymous demographic information. After clicking on one of these advertisements, you will be redirected to the third-party provider's site, and their terms and privacy policy will apply to you. To properly credit user accounts and to prevent fraud, a unique identifier, in some cases your user ID number, will be shared with the offer wall provider. You agree to this condition by using this functionality.

Safety, Security and Compliance with Law

Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed, monitored, and disclosed at our discretion, as necessary to provide the Service, and to protect our rights and interests: (i) when We have a good faith belief that We are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations; (iii) where We believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other parties for the purposes of fraud protection and credit risk reduction; (iv) when We have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights, property or safety of Rappelz-Zefir and its users, and to enforce our Terms of Service and server rules. You unconditionally consent to such access, monitoring, and disclosure.

Transfer or Merger of the Server

In the event that the Rappelz-Zefir administration decides to transfer the management of the Service or merge it with another project/server, we may transfer all of your information, including personal information, to the new managing party during such a transaction. If material changes to Rappelz-Zefir's privacy practices occur as a result of such changes, We will notify you and other users (in the manner described in Changes to Our Privacy Policy below) of these changes prior to transferring your personal information. Your continued use of the Service after such notification will constitute your consent to the data transfer.

Our Policies Concerning Children

Our websites and games are not intended for children under the age of 13. We do not knowingly collect any personal information from children under the age of 13. If you are under 13 years old, you are not permitted to use our Service. In the event that We learn that We have inadvertently gathered personal information from a child under the age of 13, We will take reasonable measures to promptly erase such information from our records. By using the Service, you confirm that you are at least 13 years old.

Your Sharing and Messaging Options

Information We Receive from Third-Party SNS Where You play a Rappelz-Zefir Game. If you play our games at a third-party SNS, Rappelz-Zefir will be able to access and store profile and other information about you as described above. The categories of information you share with Us will depend, in part, on the permissions you grant Us and the privacy settings you have established at the SNS where you access the application. Rappelz-Zefir does not offer an "opt out" option for specific fields that are shared by the SNS where you access and play the game(s). By using the Service through an SNS, you consent to the collection and use of such information.

Privacy Policies of Linked Sites and Advertisers

Our websites and games may contain advertisements from parties other than Rappelz-Zefir that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly. You acknowledge that navigating to such links is at your own risk.

Security of Your Information

The Rappelz-Zefir administration implements reasonable security measures to protect the security of your information both online and offline, and We are committed to the protection of user information. However, you acknowledge that no website or Internet transmission is completely secure, and We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. You use the Service at your own risk and are aware of potential security threats. We urge you to take all possible steps to keep your personal information safe (including your account password), and to log out of your account after use. If your account is hacked, this may lead to unauthorized play of your Rappelz-Zefir games, so be extremely careful to keep your account information secure. If you have questions about the security of our websites, please contact us at support@rzze.online. Unfortunately, the transmission of information over the Internet is not completely secure by nature. Although We strive to protect your personal data, We cannot guarantee the absolute security of your data while it is being transmitted to our site; any transmission is solely at your own risk. Once We have received your information, We have procedures and security features in place to try to prevent unauthorized access, but we cannot be held liable for unauthorized access that is beyond our control.

Changes to Our Privacy Policy

We reserve the sole right to make changes to our Privacy Policy at any time, at our own discretion, including material changes. If We decide to make such changes, We will notify you and other users by placing a notice on www.rzze.online or by sending you a notice to the e-mail address We have on file for you. We may also supplement this process by placing notices in our games and on other Rappelz-Zefir websites. You are responsible for periodically checking www.rzze.online and this page for updates. Your continued use of the Service after the publication of any changes signifies your full and unconditional agreement to all changes made to the Privacy Policy.

Your Privacy Rights

By using the Service, you acknowledge and agree that We have the right to share your personal information with third parties for their direct marketing or other purposes if it aligns with our interests or the interests of the Service, and you waive any claims that might arise in connection with such sharing. We may share information in connection with any promotion or on an ongoing basis at our discretion. Your continued use of the Service constitutes your consent to all types of information disclosure.

Right to Access

Access to personal information held about users is granted solely at our discretion and only to the extent required by applicable law. We reserve the right to refuse such access if we deem it necessary to protect our interests.

Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy, please send an e-mail to rappelz.zefir@gmail.com

Last updated: 05.07.2025